Hotel Riu Helios Bay 4*

Hotel Riu Helios Bay Bulgaria

04 Oct, 2016

We travelled to Helios Bay in Obzor on the nineteenth September and invested 11 nights goal is to review the break aswell as resort. I wish to focus on the coach from airport towards resort, this establishes a precedence towards the rest of the vacation so they really need to get this right, at this juncture they failed miserably, I had 10 Lev within my pocket to point the motorist, he don't have it. We'd to weight our very own instances on the advisor and physically climb under the mentor to access them when during the resort whilst the motorist never ever got away from their seat, No huge offer, however it is while you are watching older people struggling to obtain their instances. Some body employs this advisor firm be it Thomson's or even the hotel, but that actually needs addressing. We reached more or less 0430am no-one available into the resort to support situations, we were booked in and provided guidelines to get the space, We had a room in the 4th floor to the side regarding the resort, this overlooked a football pitch and the resort hotels trash containers, that have been frequently ripped available and left smelly and spread about because of the neighborhood cats, ( simple solution that one- move the containers inside storage area ).Its most likely all sounding unfavorable but to tell the truth it had beenn't actually, there are plenty more positives. The space ended up being spacious as well as an excellent standard with a fridge, a sizable restroom, a tv and a balcony ( no beverage making services therefore take a kettle ), The hotel staff were pleasant but a great deal struggled with basic English, the foodstuff on offer ended up being very great with plenty of variety (pizzas, potato chips and hamburgers offered each and every day the picky), the only real issue with all the restaurant is there don't seem to be sufficient tables, and folks needed to leave to try once more later as a result of the not adequate room/tables, ( a solution is to wait then be proven to a table by restaurant staff ), we overheard many complaining guide that issue. Pool area was good and sunbeds plentiful, products had been great plus the bars tend to be staffed well. Entertainment at night was quite grim and very bog standard, the cartoon group basically a team of youngsters acting silly, not very entertaining after all for me, on saying that while some people appeared to enjoy it.a standard online game of bingo lasted above one hour because of the repetitive repeating everything in several languages. The resort ended up being occupied I would personally say because of the vast majority into the age-group 45-70 as well as the majority were non English. The hotel is apparently held really neat and indeed there always appears to be a cleaner perhaps not a million kilometers away all day long. The town of Obzor should really be good, nevertheless it was extremely almost end of season & most of shops/bars/restaurants were closed together with owners had left the region, leaving vacant stores and boarded up taverns, the locals are not very friendly anyway and in addition they have trouble with basic English, we ventured out one night but returned to the resort, it didn't feel inviting, it had been very very quiet badly lit so we believed uneasy, the footpaths tend to be inadequate and rather dangerous occasionally so be mindful. Weather was Hit and Miss, first few times we believed we had made a huge mistake as it absolutely was colder than it absolutely was at home, nonetheless it performed collect and reached around 25 some times. Another thing of note, we noticed many people in the resort were sick, coughing and sneezing everywhere and now we inevitably caught colds, we struggled to find fundamental flu and cool drugs when you look at the pharmacy, we was able to get a hold of a packet of strepsils they cost £7.50 ( take some to you, in the event ). The resort being an element of the RIU chain stored this holiday, we now have stayed RIU before and do not already been let down, it was exactly the same here. Obzor itself isn't a very inviting place and looks untidy, it had been very quiet. Avoid reservation at the conclusion of season like we did, towards the end of this vacation the lack of interest from staff ended up being evident, and meals stuffs are not becoming restocked. I would personally come back to a RIU hotel, but very much question I'd ever before go back to Obzor, or even Bulgaria itself to be truthful.

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